![]() Airbnb has homes for any occasion - from fairytale treehouses and urban lofts to private islands and country. WHAT? Ummm.this was a gift and I don't have a receipt so how in the world is someone who stocks groceries, works at a checkout line, or customer service desk selling cigarettes going to help me reset a pin on an AIRBNB gift card? To top it off, the phone number on the physical Airbnb gift card is disconnected!!! Cheese and rice. Card has no value until activated by cashier. I was also told to go to the grocery store where the card was purchased and ask them. If you are in customer service you should find the answer instead of just telling people you can't help them. I speak with this person (Anthony, who has worked there for "6 years") and he/she tells me that they don't have access and that there is no department to help me. It's not until I reach out to their social media account that I actually get someone to call me back. So I have to keep calling back to be told the same thing. Pack the little things that matter his favorite coffee and snacks, books to read while Dad is enjoying the quiet and give Dad what he loves most: quality time with you. I request a call back or an email with a solution. Call Support 85 About Airbnb Give friends (and yourself) Airbnb Gift Cards to receive a ready welcome at unique places to stay in more than 190 nations worldwide. I do that and every person I get tells me that they can't help me. They tell me to call customer service again. I do this and they tell me that they "do not have access" to deal with physical cards that were not ordered on their website. Before planning a long stay, note that Airbnb gift cards cannot be used on stays longer than 28 days. VERY frustrating to say the least! First they tell me to contact support. Once redeemed, your Airbnb gift card will be automatically applied to your Airbnb account. I have spent hours and wasted a bunch of my time on the phone trying to get in touch with someone who has any answers or anyone that knows how to resolve this issue. ![]() The pin is not working and I'm an unable to redeem it on. I have a physical Airbnb gift card that I received as a gift. Use to book stays or Experiences spend all at once or apply to multiple bookings. ![]()
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